Our Remote Monitoring and Management (RMM) tools work around the clock to detect performance issues, potential threats, and out-of-date systems. We automatically deploy critical patches for Windows, macOS, and common third-party applications.

• Real-time alerting
• Scheduled maintenance windows
  
• Vulnerability tracking and reporting
  

We provide full lifecycle tracking of desktops, laptops, mobile devices, software installations, and licenses — so you're always audit-ready and budget-aware.

• Auto-discovery of hardware and software
• License renewal alerts
  
• Device lifecycle reporting
  

We offer hybrid and cloud-based backup solutions with encrypted storage, off-site replication, and full disaster recovery planning. Regular testing ensures your recovery plan works when it counts.

• Local + off-site backup options
• Encrypted, versioned storage
  
• Compliance with HIPAA, NYDFS, and more
  

We offer multi-channel support via phone, email, and secure portal access. Whether it’s a forgotten password or a hardware issue, our helpdesk solves problems efficiently and tracks every request for accountability.

• Tier 1–3 support
• Custom SLAs & response time guarantees
  
• Remote control and resolution in minutes
  

We help you design and implement robust networks with VLAN segmentation, managed firewalls, and VPNs. Our focus is on performance, security, and future-proofing your environment.

• Network mapping and optimization
• Managed firewalls and VPN access
  
• Guest Wi-Fi and QoS prioritization
  

Whether opening a new office or moving locations, we handle your entire technology setup - from cabling and internet to VoIP phones and user systems - for a smooth, professional transition.

• On-site surveys and planning
• Coordination with ISPs and vendors
  
• Everything tested and ready before move-in